Q1: What is the official reason the Danny Go! tour was cancelled?
A1: The tour was suspended because creator Daniel Coleman experienced an unexpected, acute personal family medical crisis that required his immediate presence at home.
Q2: Do I need to fill out a form to get my ticket refund?
A2: No, if you purchased directly from Ticketmaster, AXS, or the venue box office, the refund issues automatically to your original payment method within 14 to 30 business days.
Q3: How long will it take for the money to appear on my credit card?
A3: After the promoter approves the batch return, credit card processors and banks generally take 7 to 14 business days to reflect the credit on your posted balance.
Q4: What if I bought my tickets on StubHub, SeatGeek, or Vivid Seats?
A4: You must log into the secondary broker's platform. While their guarantees cover officially cancelled events, you may need to specifically select a cash refund rather than accepting default site credit.
Q5: Can I exchange my tickets for a future Danny Go! tour date instead?
A5: No. Because all dates were cancelled rather than postponed, existing tickets cannot transfer to a future tour date. New tickets will need to be purchased when a future schedule is formally announced.
